NOC
NOC 24x7
At APFutura we guarantee our clients’ operations through the support and maintenance of their networks to ensure the optimal functioning over time. From our 24×7 multi-technology NOC we manage the networks of several international operators and companies.
Network Monitoring
- Network operation
- Network status monitoring
- Traffic analysis and alarms
Network Optimisation
- Performance analysis
- Evaluation of new technologies
- Traffic growth control
3 Level Management
- Level 1: Service Desk
- Level 2: First technical support
- Level 3: Second technical support, including vendor support
Security Policies
- Control threats and vulnerabilities
- Security incident management
- Definition of security policies
Diagnosis and Troubleshooting
- Event log
- Incident resolution
- Documentation and reports
Network Maintenance
- Preventive maintenance
- Diagnosis tests
- Software updates
